Terms of business

What we agree

Before any work starts you get a written scope and a fixed price. It says what is being built, what it costs, and roughly when. Nothing begins until you have agreed to it in writing. An email is fine.

If the scope changes while we are working, we requote that change separately and you decide whether to proceed. We do not do work you have not agreed to and then invoice for it.

Payment

Prices exclude VAT. [VAT STATUS TO CONFIRM: remove this line or state a registration number.]

What you own

Everything, once the final invoice is paid. The code, the designs, the content and every account created for the project are yours, and they are set up in your name from the first day rather than transferred at the end.

We keep the right to show the work in our portfolio and to talk about how it was built. If any part of a project is commercially sensitive, tell us and it stays out.

What you provide

Content, photographs, prices, and reasonably prompt answers. Most projects that run late run late because they are waiting on one of those, not because of us.

You confirm you have the right to use anything you send us, particularly photographs. We cannot check that for you.

Hosting and ongoing costs

Running costs are separate from the build price, and they are not a licence fee. Nothing you pay afterwards is for permission to use your own website. A live site needs hosting, a domain, a certificate and a service to deliver its enquiry forms.

We cover all of that under Hosting and care, from £49 a month, billed monthly with no minimum term. It also includes backups, monitoring, security updates and small changes. You are told the figure before you commit to anything, and you can cancel any month.

You are not obliged to take it. Every account and the code itself are in your name from the first day, so you can host the site yourself or move it to another developer whenever you like. [CONFIRM THE EXACT INCLUSIONS, AND WHETHER THE DOMAIN RENEWAL IS BILLED SEPARATELY.]

If either of us walks away

You can stop a project at any point. You pay for the work completed to that date and you keep it: the repository, the designs, everything done so far.

We can decline to continue too, and the same applies in reverse: you pay only for what is done, and you keep it. That has not happened, but it is better written down than assumed.

Liability

We build carefully and test before launch, but no website is guaranteed to be free of faults. If something we built is broken, we fix it. Our liability is limited to the amount you paid us for the project.

We are not liable for losses caused by a third-party service going down, by content you supplied, or by changes made to the site after handover by someone else.

Governing law

These terms are governed by the law of Scotland, and any dispute is subject to the exclusive jurisdiction of the Scottish courts.